Our Policies

Wagner Vineyards strives to provide high quality products and customer service along with reliable shipping. If you are not satisfied with your order for any reason, please contact us or phone toll free at 866-924-6378 and we will do everything we can to make things right. For our details on our policies, please click on the tabs below.

Shipping States

Due to varying state laws and permit requirements, we are currently only able to ship to the following states:
AZ, CA, CO, DC, FL, GA, IL, MA, MD, ME, MI, MN, NC, NH, NJ, NY, OH, PA, TX, VA, WA, WI

Note: Most states have volume limits for shipping alcohol, but each state is different and it varies drastically. Some states limit per month, some per year. Some limits are per person, some are per household (shipping address). We will contact you if adjustments need to be made to your order to make it compliant with your state’s laws.

Shipping

All packages containing alcohol are shipped via FedEx Ground with Adult Signature Required. An adult over 21 years of age must be present to sign for the package – they CANNOT be left in a specified location without signature. Please keep this in mind when entering delivery address information.  FedEx will attempt delivery 3 times, after which the package will be returned to us at Wagner Vineyards. We will reship the package only after obtaining customer approval and payment of any return and reshipping fees by said customer.

Orders are generally processed & shipped within 1-2 business days after being received. We may occasionally hold orders due to extreme weather conditions (hot or cold) in order to ensure quality of the delivered product.

If you wish to cancel an order after placement, please contact us or phone toll free at 866-924-6378 as soon as possible.

Delivery times vary based on location; please allow for 5-10 business days. See zone map below for approximate delivery time to your area once your order has been processed & shipped.

Map of the US with FedEx shipping time estimates

Shipping Rates

See the table below for special reduced shipping rates on quantities of 6 or 12 bottles, valid as of March 2022. (These flat rates apply to orders of 750 & 375 ml bottles only. 1.5L mags are excluded.) Any orders in other quantities are charged at the regular FedEx rates.

 Ship-to State  6 Btl Qty  12 Btl Qty
NY $18 $18
NH, NJ, OH, PA $18 $21
DC, IL, MA, MD, ME, MI, NC, VA $18 $24
FL, GA, MN, WI $22 $30
CO, TX $26 $38
AZ, CA, WA $29 $44

Returns

Under New York state law, alcoholic beverages may not be returned once sold except in the case of defective bottles. Shipments where the provided address information is incorrect or incomplete and are returned to us as undeliverable will either be reshipped at the expense of the customer or refunded, minus applicable shipping & return fees.